Refund Policy
This policy explains when refunds may be issued for digital services, subscriptions, and payments processed through our website.
1. Scope
Our services are primarily digital, consultancy-based, and/or delivered remotely. Because of the nature of digital services, refunds are limited and may depend on whether the service has already been delivered.
2. Digital Services
Unless otherwise agreed in writing:
- Completed services are non-refundable.
- Partially delivered services may be refunded at our discretion, based on the delivered portion.
3. Subscriptions & Trials
If a free trial is offered, no payment will be charged during the trial period. Once a paid plan begins, refunds are not provided unless required by law or stated otherwise in writing.
4. Exceptional Circumstances
Refunds may be considered in limited cases, such as:
- Duplicate payments
- Technical errors directly attributable to our system
5. How to Request a Refund
To request a refund, contact us with proof of payment, your account/email, and a clear explanation of the issue. We may request additional information to verify the request.